The ordered product turned out to be unsuitable? You now have 14 days to return it. Go to the form below to report your intention to return the order.
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STEP 1
Submit your return request using the form below within 14 days of receiving your order from the courier.
PLEASE NOTE! Custom-made products are not eligible for return or exchange, as they are made to the customer’s individual specifications.
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STEP 2
Pack the products you want to return and send the package to the company's address provided in the footer of the page. The shipment can be sent by courier. Remember, you bear the cost of this shipment, and cash on delivery parcels will not be accepted.
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STEP 3
The refund will be processed within 14 days of the return package reaching our warehouse. The refund method depends on the payment method chosen when placing the order. In the case of payment by bank transfer or cash on delivery, the refund will be made to the previously provided bank account.