You can place orders on our website via the online store, as well as by e-mail or by phone.

Of course, if you want to change your order, please contact us.

The shipping cost depends on the destination. Please use the calculator in the order summary to check the amount.

If the goods are in stock, they will be shipped within 1-2 business days. If the item is made to order, the period is extended to 5-7 business days.

We currently have blocked shipping options to parcel machines.

It is possible to arrange the date of delivery, please contact us by e-mail after placing the order. Remember to include your order number and delivery date.

Please complete the return form available on our website in the customer service center: https://gtg.com.pl/en/customer-service/returns/returns-form/. You have 14 days from receiving the package to submit the form.

In the event of a return, the item must be sent to GTG’s address:

Ginger’s Tactical Gear
Bora-Komorowskiego 24
80-377 Gdańsk, Poland
tel. 587 424 848

Please note that shipping is covered by the buyer.

If the product shows no signs of use, the value of the new product is refunded. Shipping cost is not refundable.

You have 14 days from receiving the package to submit the form.

The refund will be made in the same way as the original payment method. Your delivery fee will be refunded when a  order is returned. Please allow up to 14 days for your transaction to process.

Custom items. Due to personal configuration, inscription, or design on these products cannot be made returns or exchanges unless the products are damaged or defective upon arrival.