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Shipping

We take special care to complete and ship every order as soon as possible. All products are individually packaged and every order is shipped in a sealed box or hard envelope, protecting it from damage, weather conditions and tampering. Proof of purchase in the form of a VAT invoice is included with every shipment.

  • Estimated delivery time for parcels is approximately 1 - 3 business days.
  • Online orders can be shipped to destinations in world wide.
  • Once your order has been processed, you will receive an email with shipping confirmation.

Frequently asked questions regarding shipping and handling:

  • Shipping

    • I just got an email, saying that my order has been shipped. When can I expect delivery? How can I track my parcel?

      Orders sent to addresses within Poland arrive within 1-2 business days from being shipped. International shipments arrive within 5 business days from shipping. You will receive an email from the courier company containing tracking information once the parcel has been shipped.

    • I’d like my order to be shipped to an address different than my own or my company’s.

      Please specify the destination in the “Shipping address” field when ordering. The payment address will appear on the invoice included with the order.

    • How is my order protected during transport?

      Each product is individually bagged and sealed with a cardstock plaque. All orders ship in tamper resistant, sealed envelopes or boxes, which are designed in-house and marked with the GTG logo.

UWAGA / ATTENTION
Dostawa na polskiej wersji językowej sklepu dostępna jest tylko dla użytkowników z polski.

Delivery on the Polish language version of the store is available only to users from Poland.

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